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Management

My Brilliant Career
9 months ago

My Brilliant Career

By  •  Hiring

For years, conventional wisdom – and academic literature – has warned against hiring overqualified workers. An important new study by Rice Business professor Jing Zhou reveals just the opposite: if you want a proactive, visionary company citizen, find someone who’s too good for the job.

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Observation Deck
10 months ago

Observation Deck

By  •  Creativity

Do you know real innovation when you see it? Groundbreaking research from Rice Professor Jing Zhou shows your chances are higher if you view new ideas as adventures, work in a culture that prizes creativity and see every coworker, high or low, as a potential source of glittering new ideas.

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Sun Struck
10 months ago

Sun Struck

By  •  Regulation

As Puerto Rico fights to turn the lights again on after its crushing hurricane, activists including Elon Musk argue that its best hope is solar. Rice Business Professor Douglas Schuler reviews the role of government in capturing free fuel from the sky.

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Hive Mind
11 months ago

Hive Mind

By  •  corporate culture

For entrepreneurs, the need for self-improvement is obvious: you’re either getting better at what you do, or you’re getting beaten by someone else. The vast majority of other workers, those who draw a paycheck from an employer, also crave self-improvement. But who decides what that improvement looks like?

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Show Them That You Care
11 months ago

Show Them That You Care

By  •  Customer Relations

Information technology is reshaping relationships between companies and customers, bringing benefits to both. But unfettered use of this technology can erode customer care. For a company to care for clients effectively, both its managers and front line employees must listen empathetically to what they have to say.

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Tightrope
11 months ago

Tightrope

By  •  CEO Compensation

Leading a firm through major change such as divestiture puts a CEO in a risky spot. How long will the process take? How much effort will it demand? It makes sense, Professor Robert Hoskisson argues, for a company to decide on CEO pay only after the strategic change is complete.

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Sweet Spot
11 months ago

Sweet Spot

By  •  Innovation

Diversity on innovative projects has a more complex effect than once thought. Technical reviewers react neutrally to industry diversity. Business reviewers react to it less well

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Of Mice and Men
12 months ago

Of Mice and Men

By  •  Contracts

The best laid plans always go awry. Hence the art form known as the contract, designed to anticipate every which way an accord might possibly go. In the end, though, legal agreements, are always incomplete. So as vendor and client proceed with their contract and unforeseen situations arise, what happens? What shapes the exchange beyond written words?

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Road Warriors
1 year ago

Road Warriors

By  •  Emerging Markets

In Emerging Markets, Are Locals With Experiences Abroad Better For Business?

  • People from developing countries who study and work …
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It’s Not Easy Being Green
1 year ago

It’s Not Easy Being Green

By  •  Advocacy at Work

Advocacy for a cause at work can be difficult – especially on the issue of climate change. But assessing personal strengths and weaknesses can help employees (and potential employees) be better advocates for their causes.

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Holding Out For A Hero
1 year ago

Holding Out For A Hero

By  •  Ethics

Of the three types of moral leader, it is really the moral champions that companies need the most. Saints, uplifting as they sound, seldom are financially good for business. Heroes, meanwhile, are rarely called for. Moral champions, however, can be positive and powerful – and nearly as hard to find.

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Prima Donna
1 year ago

Prima Donna

By  •  Leadership

Why You Should Manage Employees As If They’re Artists

  • Emotional intelligence (EQ) is crucial when managing work teams.
  • Treat …
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Say It Loud
1 year ago

Say It Loud

By  •  Presentations

Presentation tips: Make your presentation shine by knowing your objectives and weaving a story, designing visually powerful slides and tailoring your presentation for its listeners.

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Waving A Red Flag
1 year ago

Waving A Red Flag

By  •  Negotiations

The public tends to think elected politicians don’t represent the best and brightest of all possible candidates. However, political parties often select mediocre candidates because of dueling forces known as the discouragement and competition effects. Majoritarian electoral systems may encourage parties to nominate more competent candidates.

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Sore Losers
2 years ago

Sore Losers

By  •  Acquisitions

Mergers: CEOs pursue acquisitions more aggressively after a close competitor wins a major award – often to the detriment of shareholders.

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Jet Lag
2 years ago

Jet Lag

By  •  Innovation

Business innovation can be hampered by firms that divide resources between domestic and international markets.

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Seat Of Power
2 years ago

Seat Of Power

By  •  Workplace

It’s a paradox. When clients give autonomy to service workers, the workers get more creative and perform better. Managers can help this happy dynamic, Professor Jing Zhou says, by being less controlling of their employees – and by gently urging clients to respect the workers’ judgment.

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Crazy Like A Fox
2 years ago

Crazy Like A Fox

By  •  Negotiations

With negotiations, purely hard-nosed negotiation doesn’t work as well as alternating toughness with positivity. Negotiators faced with mood swings feel a loss of control and will make greater concessions. While, emotional approaches that win concessions in short-term negotiations may not work in the long term.

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You Can’t Take It With You
2 years ago

You Can’t Take It With You

By  •  Acquisitions

Death of an Independent Director Dampens Acquisition Fervor for CEOs Left Behind.

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The Customer Is Always Right
2 years ago

The Customer Is Always Right

By  •  Marketing

Information technology is redefining customer service. But caring for customers has to be more than a phrase: it requires actively empathizing with their experiences.

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Big Boys And Girls Do Cry
2 years ago

Big Boys And Girls Do Cry

By  •  Emotions in Leadership

Traditional option of stonewalling may no longer serve companies, since outside perception of leaders is strongly shaped by the emotions they display. In the case of a product recall, a leader who shows a human range of emotions, or simply the “soft” emotion of sorrow, paradoxically comes off as more powerful.

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All In The Family
2 years ago

All In The Family

By  •  Family-Owned Business

Family firms conduct mergers and acquisitions and invest less in research and development than their non-family counterparts. While families can seem inscrutable from the outside, most run on some kind of economic system, which includes family prestige, emotional attachment to the firm or the legacy of a multigenerational link to the firm. The currency just includes more than money.

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Too Much Of A Good Thing
2 years ago

Too Much Of A Good Thing

By  •  Human Resources

Human Resources: Companies are often right to assume that a worker with more of a certain appealing trait will perform better. But new research suggests that the personality/performance link might not always be straightforward.

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Tell Me A Story
2 years ago

Tell Me A Story

By  •  Peer-to-Peer Lending

In the thinly regulated new world of digital peer-to-peer lending, thoughtful borrowers and lenders can both gain an edge by paying attention to stories. For borrowers, digitally crafting a responsible life story can make the difference in landing a loan. For lenders, a shrewd read of these stories can yield a treasure trove of clues about whom to trust.

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Splash Guard
2 years ago

Splash Guard

By  •  Product Recall

When a product recall occurs, addressing problems honestly creates a more positive public perception. The one exception: for uninvolved firms that nonetheless are tarnished by an industry recall, ceremonial actions such as staging a charity event can help.

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Good Fences, Good Neighbors
2 years ago

Good Fences, Good Neighbors

By  •  Global Business

Whether it’s in a cow pasture or a sovereign nation, the arrival of outsiders can kick up some dust. State-owned enterprises need to closely analyze a potential overseas investment to determine whether it’s worth climbing over the fence. 

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Is Necessity Truly The Mother Of Invention?
3 years ago

Is Necessity Truly The Mother Of Invention?

By  •  Resource Management

Creativity can be fostered in a variety of resource environments. It’s the specific actions of managers and employees that foster creativity.

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