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Utpal Dholakia

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Groceries A La Cart
5 months ago

Groceries A La Cart

By  •  Online Shopping

Food delivery services are flourishing, and some analysts believe the grocery industry could follow the retail industry’s lead to a model based increasingly on online ordering. But some Rice Business professors are urging us not to put the cart before the horse: major hurdles need to be overcome before that future is possible, they say.

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Home Is Where The Heart Is
10 months ago

Home Is Where The Heart Is

By  •  Pricing

How do you price 10 years of weekends on the couch savoring kids, dogs and a glass of Malbec? Rice Business professor Utpal Dholakia explains how home is a place the invisible hand of the market can’t reach.

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Guilty Pleasures
10 months ago

Guilty Pleasures

By  •  Human Behavior

Research that focuses on self-control as a general trait ignores the fact that people are more tempted by certain behaviors, such as smoking, drinking, overeating or overspending. To craft useful public policy that reduces harmful behaviors, Rice researchers say studies of self-control need to be more specific about the types of behavior they’re targeting.

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Wheel of Fortune
1 year ago

Wheel of Fortune

By  •  Personal Finance

Personal savings: Americans who based their savings on a cyclical time orientation had a 78 percent higher savings rate than those who followed a more traditional Western orientation.

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A Marathon, Not A Sprint
2 years ago

A Marathon, Not A Sprint

By  •  Personal Savings

Build up those personal saving muscles, by routinely placing a chunk of your paycheck into a savings account, and jog, slowly but steadily, every day. It’s a marathon, not a sprint.

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Not Just Digits
2 years ago

Not Just Digits

By  •  Marketing

Algorithms might help companies perform more effectively when it comes to their customers but how does the customer feel? And does that matter?

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Making Converts Of Consumers
2 years ago

Making Converts Of Consumers

By  •  Marketing

The same principals that have drawn people to organized religion can, and have, been used by marketers to draw people to their products.

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Tell Me A Story
2 years ago

Tell Me A Story

By  •  Peer-to-Peer Lending

In the thinly regulated new world of digital peer-to-peer lending, thoughtful borrowers and lenders can both gain an edge by paying attention to stories. For borrowers, digitally crafting a responsible life story can make the difference in landing a loan. For lenders, a shrewd read of these stories can yield a treasure trove of clues about whom to trust.

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Risky Business
4 years ago

Risky Business

By  •  Online Communities

It seems clear that consumer participation in online communities is here to stay, so managers who sponsor such communities should develop strategies that minimize the potential harm for consumers. In the long run alerting customers about their susceptibility to riskier decisions, would not only help consumers but also help firms safeguard and sustain both their communities and their brands.

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Is There A Secret Sauce To Customer Communities?
4 years ago

Is There A Secret Sauce To Customer Communities?

By  •  Virtual Communities

If you want to boost participation in a customer community, don’t just build it. Invite them to come. But, be sure to temper your expectations regarding how participation will create immediate value for your firm.

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